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Frequently asked questions
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right.
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Are your Apple Watch bands the same size?
We offer two different sizes of Apple watch straps. The first is designed for Apple watches with a lug width of 42mm(Series10), 40mm, or 41 mm. The second is designed for Apple watches with a lug width of 46mm(Series10), 44mm ,45 mm or 49mm(ULTRA).
Any question?
You can contact us through our contact page! We will be happy to assist you.
You can also get in touch via email or use our online chat.
Email: support@mokiband.com